Store Policy
Welcome to Medals & More
Your trusted source for quality medals, badges, and more. To ensure a smooth shopping experience, please review our store policies before placing your order.
Orders
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All orders are processed Monday to Friday. Orders placed over the weekend will be processed on the next business day.
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Order confirmation will be sent via email once your payment is received.
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Processing times may vary based on product availability, but most standard orders are shipped within 5-10 business days (depending on branding).
Payment Methods
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We offer secure, trusted payment options at checkout:
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Visa / Mastercard
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Debit Cards
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PayPal
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Wix Secure Payments
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Manual EFT (available upon request; orders only processed once payment clears)
Note: All payments must be completed before dispatch. We do not offer cash on delivery or credit terms.
Shipping
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We deliver nationwide using reputable courier partners.
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Shipping costs are calculated at checkout based on your location.
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Delivery times range from 5-10 working days, depending on your area & branding.
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A tracking number will be provided once your parcel is dispatched.
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Important: Medals & More is not responsible for delays caused by courier services or incorrect shipping details entered by the customer.
Returns & Exchange Policy
Please refer to our Returns & Exchange Policy for full details.
In short:
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No returns or exchanges unless a product is damaged or incorrect.
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All claims must be submitted within 48 hours of delivery with photo proof.
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Security & Privacy
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Your payment and personal information are protected through Wix’s secure platform. We do not store or share your details with any third party beyond what is required to fulfill your order.
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