Shipping & Returns
Shipping Policy
At Medals & More, we take pride in delivering quality products that meet our standards and your expectations. Please read our policy carefully before placing your order.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, you must notify us within 48 hours of delivery with photo evidence. We will gladly replace the affected items at no additional cost.
To qualify:
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Proof of damage (photo) must be sent to [info@medalsandmore.store]
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Item must be unused and in its original packaging
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Report must be submitted within the 48-hour window
We reserve the right to decline any replacement request that does not meet these conditions.
Lost or Delayed Packages
We are not responsible for delays or lost parcels caused by the courier or incorrect shipping information provided by the customer. We recommend double-checking your address before placing an order.